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Archive for the ‘dell 6510 troubleshooting’ Category

Friday, January 18th, 2019

Problem: After installing, you see a “yellow bang or exclamation icon next to BROADCOM USH DEVICE CODE 28” under Device Manager

Cause: Most likely due to Broadcom
Solution:

Make sure Windows SP1 is installed
Make sure .Net Framework 3.5 is installed
Download “ControlValutDriver w/o Fingerprint sensor” executable (dated October 2015) – Dell download link is here at https://www.dell.com/support/home/us/en/04/product-support/product/latitude-e6510/drivers (direct link
Reboot and the icon will disappear

You will want to check Windows Update to apply security patches to .Net Framework 3.5, then auto upgrade to .Net 4.7.2

Friday, January 18th, 2019

Problem: After installing, you see a “yellow bang or exclamation icon next to UNKNOWN DEVICES CODE 28” under Device Manager

Cause: Most likely an ST Electronics Free Fall Sensor (Dell Detect application for some reason does not detect this error)

Solution:

Make sure Windows SP1 is installed
Make sure .Net Framework 3.5 is installed
Download “ST Electronics Free Sensor” executable – Dell download link is here: ST-MICROELECTRONICS_FREE-FAL_A10_R309372.exe
Reboot and the icon will disappear